Frequently Asked Questions

TimeHaven is a calendar availability visualization app that helps you easily see and manage your schedule.

Our platform gives teams a real-time view of who's in meetings, who's available, and when the best time is to schedule one. It visualizes calendar data across your team so you can avoid overlap, reduce back-and-forth, and plan faster.

We currently integrate with Google Calendar and Outlook Calendar to pull in real-time availability across your team. Additional integrations are coming soon.

A user is anyone whose calendar is connected to your team's account. Admins and viewers count the same — if their availability appears in the heatmap, they count toward your user total.

Yes. On our Business Plan, you can create and manage multiple teams to organize larger groups more effectively.

In addition to unlimited users, the Business Plan includes team management controls — so admins can group users, assign roles, and manage visibility across teams.

No — we're not a scheduling assistant. We're a visibility layer for teams. Our app helps you see when people are free so you can make informed decisions before sending any invites.

No. We only access calendar metadata — such as availability, busy times, and event blocks — never the content, titles, or meeting links.

Yes. We use OAuth-based authentication (Google and Microsoft) and never store sensitive calendar event content. Your data is encrypted and only used to calculate availability.

Yes, you can change plans or cancel at any time. Billing adjusts automatically at the end of your cycle.

We don't offer a free trial. However, our Team plan is a low-cost entry point for trying the app with up to 50 users. If you're unsure whether it's a fit, contact us for a live walkthrough.